VIQ’s cloud-based transcription workflow automation solutions, powered by Artificial Intelligence, enable efficiency and productivity gains globally

PHOENIX, Ariz.--(BUSINESS WIRE)--VIQ Solutions Inc. (“VIQ”, “VIQ Solutions” or the “Company”) (TSX and Nasdaq: VQS), a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, today announced NetScribe, powered by aiAssist™, is now available in the United Kingdom and Canada significantly improving the execution and management of transcription workflows for transcription companies.

Increasing demand for digital content by global organizations empowered the need for transcription technology and automation. According to Grandview Research, the transcription market in the United States alone was valued at $21 billion in 2020 and is anticipated to expand by 6.1% each year from 2020 to 2027. To keep pace with high demand and market pressures for faster turnaround and enhanced security, transcription companies need NetScribe’s powerful cloud-based transcription workflow management technology to improve productivity and streamline business operations.

The NetScribe platform simplifies and secures verbatim transcripts using AI-powered workflows to accelerate transcription by over 30 percent. With NetScribe, transcription companies have secure and reliable access to progressive, single and multi-channel audio recordings for quick rendering into comprehensive, formatted documents for professional editors to promptly review and edit. The addition of NetScribe technology in Canada and the United Kingdom creates a highly secure environment that is nationalized to support local data sovereignty requirements.

“NetScribe is a secure workflow management tool that allows our business to leverage speech recognition technology within our transcription workflow,” said Maria French, CEO, Nova Transcribe, a current NetScribe client. “Simple interfaces made it easy for us to set up our customers and deliver quality transcripts on time.”

To enable digital transformation for Transcription Service Providers globally, VIQ announced the appointment of Joel Turry as VP Sales, Transcription Providers, to drive the channel sales strategy and enablement programs to meet aggressive growth objectives. An experienced leader in the Transcription Services Provider space, Mr. Turry has more than 25 years experience in transcription services and workflow transformation.

"I can think of no better leader to build our Transcription Provider business to deliver nextgen software solutions that provide immediate value for our clients," said Susan Sumner, President and Chief Operating Officer, VIQ Solutions. “NetScribe technology enables our clients to realize the benefits of fast, accurate transcript creation. It also enables global transcription companies to expand their workflows by offering a secure method to create comprehensive documentation in the most efficient way possible. AI technology, augmented by human expertise, improves speed, accessibility and quality of highly complex documentation.”

VIQ Solutions leads digital transformation with cutting-edge technologies delivering faster and more accurate transcripts while securely protecting confidential information. VIQ reduces costs, decreases turnaround times, and increases transcript accuracy providing innovative digitization to the industry.

About VIQ Solutions

VIQ Solutions is a global provider of secure, AI-driven, digital voice and video capture technology and transcription services. VIQ offers a seamless, comprehensive solution suite that delivers intelligent automation, enhanced with human review, to drive transformation in the way content is captured, secured, and repurposed into actionable information. The cyber-secure, AI technology and services platform are implemented in the most rigid security environments including criminal justice, legal, insurance, government, corporate finance, media, and transcription service provider markets, enabling them to improve the quality and accessibility of evidence, to easily identify predictive insights and to achieve digital transformation faster and at a lower cost.

Forward-looking Statements

Certain statements included in this news release constitute forward-looking statements or forward-looking information under applicable securities legislation. Such forward-looking statements or information are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that reliance on such information may not be appropriate for other purposes. Forward-looking statements or information typically contain statements with words such as "anticipate", "believe", "expect", "plan", "intend", "estimate", "propose", "project" or similar words suggesting future outcomes or statements regarding an outlook. Forward-looking statements or information in this news release include, but are not limited to, the anticipated expansion of the transcription market in the United States and the benefits of NetScribe technology.

Forward-looking statements or information is based on several factors and assumptions which have been used to develop such statements and information, but which may prove to be incorrect. Although VIQ believes that the expectations reflected in such forward-looking statements or information are reasonable, undue reliance should not be placed on forward-looking statements because VIQ can give no assurance that such expectations will prove to be correct. In addition to other factors and assumptions which may be identified in this news release, assumptions have been made regarding, among other things, the Company’s recent initiatives, and that sales and prospects may provide incremental value for shareholders. Readers are cautioned that the foregoing list is not exhaustive of all factors and assumptions that have been used.

Forward-looking information is necessarily based on a number of opinions, assumptions and estimates that, while considered reasonable by the Company as of the date of this news release, are subject to known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking information, including but not limited to the factors described in greater detail in the “Risk Factors” section of the Company’s base shelf prospectus dated June 10, 2021 and in the Company’s other materials filed with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission from time to time, available at www.sedar.com and www.sec.gov, respectively. These factors are not intended to represent a complete list of the factors that could affect the Company; however, these factors should be considered carefully. There can be no assurance that such estimates and assumptions will prove to be correct. The forward-looking statements contained in this news release are made as of the date of this news release, and the Company expressly disclaims any obligation to update or alter statements containing any forward-looking information, or the factors or assumptions underlying them, whether as a result of new information, future events or otherwise, except as required by law.

Media Contact:
Laura Haggard
Chief Marketing Officer
VIQ Solutions
Email: marketing@viqsolutions.com

Investor Relations Contact:
Laura Kiernan
High Touch Investor Relations
Ph. 1-914-598-7733
Email: viq@htir.net

For more information about VIQ, please visit viqsolutions.com.

TORONTO--(BUSINESS WIRE)--SoftwareReviews, a leading source for insights on the software vendor landscape, has published its 2021 Emotional Footprint Awards for Digital Experience Platforms (DXP). Six DXP software vendors in the enterprise and mid-market spaces have been identified as champions for 2021.

DXPs are keystone applications for powering and optimizing next-generation web experiences. The DXPs recognized by SoftwareReviews for 2021 have received high scores on the Emotional Footprint Diamond, which is informed by meticulously verified survey data collected from real end-users.

The Net Emotional Footprint (NEF) of a software vendor is a result of aggregated emotional response ratings across the areas of service, negotiation, product impact, conflict resolution, strategy and innovation. The NEF is a powerful indicator of overall user sentiment toward the vendor and its product from the software user’s point of view.

Software vendors with top user scores receive the Emotional Footprint Award.

The Enterprise Digital Experience Platform champions for 2021 are as follows:

• Kentico Xperience, +92 NEF, ranked high in many categories, including showing respect to its users and providing an exceptional service experience.
• Progress Sitefinity, +90 NEF, gave users peace of mind with fair and honest conflict resolution.
• Bloomreach, +85 NEF, exceeded user expectations in including product enhancement.

The Mid-Market Digital Experience Platform champions for 2021 are as follows:

• Concrete CMS, +91 NEF, ranked strongly for inspiring strategy and innovation by keeping pace with market direction and trends.
• Enonic, +90 NEF, exceeded user expectations by continually improving users’ digital experience.
• Weebly, +90 NEF, ranked highly for being generous during contract negotiation and saving time for the best service experience.

“Today’s consumers expect an increasing breadth of capabilities on a modern website, from customer portals for self-service to chatbots that steer them to the right resources quickly and effectively,” explains Ben Dickie, research analyst at Info-Tech Research Group. “The champions of the 2021 Emotional Footprint Awards for the DXP enterprise and mid-market spaces have proven that they support consistent and compelling web experiences for users, a strategic priority for marketers in every organization.”

Congratulations to the vendors selected as the top DXPs for 2021 by users.

To learn more about SoftwareReviews and the Net Emotional Footprint surveys, visit www.softwarereviews.com and connect via LinkedIn, Twitter, and Facebook.

Supporting Resources

• SoftwareReviews Digital Experience Platforms – Enterprise
• SoftwareReviews Digital Experience Platforms – Mid-Market
• DXP: How Compelling Is Your Online Presence

About SoftwareReviews

SoftwareReviews, a division of Info-Tech Research Group, is backed by two decades of IT research and advisory experience. By collecting real data from verified IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insight into the experience of evaluating and purchasing software.

Sufyan Al-Hassan
Senior PR Coordinator
salhassan@infotech.com
+1 (888) 670-8889 x2418

VIQ’s AI-powered solutions create highly accurate, verbatim transcripts of broadcast programming in minutes using seamless workflows

PHOENIX, Ariz.--(BUSINESS WIRE)--VIQ Solutions Inc. (“VIQ” or the “Company”) (TSX and Nasdaq: VQS), a global provider of secure, AI-driven, digital voice and video capture technology and transcription services, today announced its subsidiary, VIQ Media, has entered into two new contracts, valued at approximately $580,000, to provide rush verbatim transcripts and global newswire distribution to top global news agencies. The Company also announced the five-year renewal of its largest media client, representing an average annual revenue of approximately $1.9 million, beginning April 2022. All amounts in this news release are expressed in U.S. dollars unless otherwise stated.

VIQ Media traces its roots back to the transcript division of the Reuters News Service and continues at the forefront of what is next in the industry. VIQ is committed to developing and swiftly applying technological advancements to aid broadcasters as they navigate the transformation of the media segment.

“We are proud that such esteemed organizations that deliver Political, Financial and General Interest news daily, continue to trust us with the critically important role of accurately rendering and distributing their news content quickly and efficiently,” said Elizabeth Pennell, President of VIQ Media. “These contractual relationships attest to our ability to exceed expectations and aid in the transformation of the media segment.”

The contracts encompass transcription services, video logging, program monitoring, and newswire and database distribution of text transcripts produced by VIQ to provide greater exposure and revenue generation, which help offset transcription cost. FirstDraft services are key to fulfilling the contractual obligations and further enhance access to text-based documentation in near real-time. The addition of video logging, a new service offering, resulted from the consolidation of multiple vendor contracts.

VIQ leads the digital transformation with innovative technologies that deliver faster and accurate transcripts while securely protecting confidential information. VIQ services reduce costs, decrease turnaround times, increase transcript accuracy, and provide digitized innovation to the industry.

“In a year dominated by major news events, the need for secure, AI-powered transcription services have increased exponentially,” said Susan Sumner, President and Chief Operating Officer of VIQ. “VIQ uses sophisticated technology to enable the fast, accurate, and affordable production of text effectively supporting the real-time demands of expanded streaming, social media, and 24-hour news cycles.”

For more information about VIQ, please visit viqsolutions.com.

About VIQ

VIQ Solutions is a global provider of secure, AI-driven, digital voice and video capture technology and transcription services. VIQ offers a seamless, comprehensive solution suite that delivers intelligent automation, enhanced with human review, to drive transformation in the way content is captured, secured, and repurposed into actionable information. The cyber-secure, AI technology and services platform are implemented in the most rigid security environments including criminal justice, legal, insurance, government, corporate finance, media, and transcription service provider markets, enabling them to improve the quality and accessibility of evidence, to easily identify predictive insights and to achieve digital transformation faster and at a lower cost.

Forward-looking Statements

Certain statements included in this news release constitute forward-looking statements or forward-looking information under applicable securities legislation. Such forward-looking statements or information are provided for the purpose of providing information about management's current expectations and plans relating to the future. Readers are cautioned that reliance on such information may not be appropriate for other purposes. Forward-looking statements or information typically contain statements with words such as "anticipate", "believe", "expect", "plan", "intend", "estimate", "propose", "project" or similar words suggesting future outcomes or statements regarding an outlook. Forward-looking statements or information in this news release include, but are not limited to, statements with respect to the expected average annual revenue of the renewal contact and VIQ’s commitment to developing and swiftly applying technological advancements to aid broadcasters.

Forward-looking statements or information is based on several factors and assumptions which have been used to develop such statements and information, but which may prove to be incorrect. Although VIQ believes that the expectations reflected in such forward-looking statements or information are reasonable, undue reliance should not be placed on forward-looking statements because VIQ can give no assurance that such expectations will prove to be correct. In addition to other factors and assumptions which may be identified in this news release, assumptions have been made regarding, among other things, the Company’s recent initiatives, and that sales and prospects may provide incremental value for shareholders. Readers are cautioned that the foregoing list is not exhaustive of all factors and assumptions that have been used.

Forward-looking information is necessarily based on a number of opinions, assumptions and estimates that, while considered reasonable by the Company as of the date of this news release, are subject to known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, level of activity, performance or achievements to be materially different from those expressed or implied by such forward-looking information, including but not limited to the factors described in greater detail in the “Risk Factors” section of the Company’s base shelf prospectus dated June 10, 2021 and in the Company’s other materials filed with the Canadian securities regulatory authorities and the U.S. Securities and Exchange Commission from time to time, available at www.sedar.com and www.sec.gov, respectively. These factors are not intended to represent a complete list of the factors that could affect the Company; however, these factors should be considered carefully. There can be no assurance that such estimates and assumptions will prove to be correct. The forward-looking statements contained in this news release are made as of the date of this news release, and the Company expressly disclaims any obligation to update or alter statements containing any forward-looking information, or the factors or assumptions underlying them, whether as a result of new information, future events or otherwise, except as required by law.

Media Contact:
Laura Haggard
Chief Marketing Officer
VIQ Solutions
Email: marketing@viqsolutions.com

Investor Relations Contact:
Laura Kiernan
High Touch Investor Relations
Ph. 1-914-598-7733
Email: viq@htir.net

SUSSEX, Wis.--(BUSINESS WIRE)--Quad (NYSE: QUAD) will hold a conference call at 10 a.m. ET on Wednesday, November 3, to discuss third quarter and year-to-date 2021 results. The call will be hosted by Joel Quadracci, Quad Chairman, President & CEO, and Dave Honan, Quad Executive Vice President & CFO.

The full earnings release and slide presentation will be concurrently available on the Investors section of Quad’s website at www.quad.com/investors. As part of the conference call, Quad will conduct a question and answer session. Investors are invited to email their questions in advance to IR@quad.com.

Participants may pre-register for the webcast by navigating to https://dpregister.com/sreg/10161221/eec196c88e. Participants will be given a unique PIN to gain immediate access to the call on November 3, bypassing the live operator. Participants may pre-register at any time, including up to and after the call start time.

Alternatively, participants without internet access may dial in on the day of the call as follows:

• U.S. Toll-Free: 1-877-328-5508
• International Toll: 1-412-317-5424

An audio replay of the call will be posted on the Investors section of Quad’s website shortly after the conference call ends. In addition, telephone playback will also be available until December 3, 2021, accessible as follows:

• U.S. Toll-Free: 1-877-344-7529
• International Toll: 1-412-317-0088
• Replay Access Code: 10161221

About Quad

Quad (NYSE: QUAD) is a worldwide marketing solutions partner that leverages its 50-year heritage of platform excellence, innovation and strong culture and social purpose to create a better way for its clients, employees and communities. The Company’s integrated marketing platform helps brands and marketers reduce complexity, increase efficiency and enhance marketing spend effectiveness. Quad provides its clients with unmatched scale for client on-site services and expanded subject expertise in marketing strategy, creative solutions, media deployment (which includes a strong foundation in print) and marketing management services. With a client-centric approach that drives the Company to continuously evolve its offering, combined with leading-edge technology and single-source simplicity, the Company has the resources and knowledge to help a wide variety of clients in multiple vertical industries, including retail, publishing, consumer packaged goods, financial services, insurance, healthcare and direct-to-consumer. Quad has multiple locations throughout North America, South America and Europe, and strategic partnerships in Asia and other parts of the world. For additional information visit www.QUAD.com.

Investor Relations Contact
Katie Krebsbach
Investor Relations Manager, Quad
414-566-4247 / kkrebsbach@quad.com

Media Contact
Claire Ho
Director of Corporate Communications, Quad
414-566-2955 / cho@quad.com

Ingredient transparency platform empowers clean beauty index beyond affiliate links to fill gap in path to purchase

TORONTO--(BUSINESS WIRE)--#Bonsai--The Good Face Project, the world's largest data-driven index of cosmetic ingredients, today announces new native checkout capabilities powered by Bonsai, the premier native commerce technology connecting publishers and merchants with online consumers. Visitors to The Good Face Project’s catalogue of safe, high quality brands will now have the ability to purchase products directly through the site, closing the gap of sales lost to the frustration of being redirected to complete a purchase.

“The Good Face Project’s commitment to providing honest and useful information has engendered the trust of both brands and consumers, and with the help of Bonsai we will be able to seamlessly connect these communities,” said Iva Teixeira, co-founder and CEO of The Good Face Project. “This integration allows us to elevate the brands we value, satisfy our Clean Beauty community, and continue our mission to make clean beauty accessible.”

The Good Face Project works with clean and effective brands including 100% Pure, Furtuna Skin, Herbivore Botanicals, Province Apothecary and Ursa Major. With Bonsai’s Commerce API embedded throughout The Good Face Project’s site, these brands can experience a boost in sales compared to what they have previously received from affiliate traffic through the site.

“So often we’re discovering a rift between the great intentions of a publisher like The Good Face and its potential patrons due to an inconsistent path to purchase,” said Saad Siddiqui, founder and CEO of Bonsai. “Bonsai is able to streamline the ecommerce experience for both publishers and merchants by closing the gap between them and their potential consumers at that critical point of inspiration.”

To experience The Good Face Project, visit www.thegoodfaceproject.com. To learn more about how Bonsai powers truly native commerce for publishers and merchants, visit www.getbonsai.com.

About Bonsai
Founded in 2016, Bonsai is an e-commerce platform trusted by elite publishers and retailers across North America and Europe. Bonsai’s discovery commerce technology allows users to purchase a product within the content they love. For publishers, Bonsai provides a better revenue alternative to intrusive ads and the chance to own the customer from inspiration to gratification. For 200+ merchants, ranging from Direct-to-Consumer brands to enterprise partners, Bonsai puts their natively shoppable products in front of an audience at the moment purchasing intent is being formed, achieving more sales with less friction. The company is headquartered in Toronto, Canada. Visit https://getbonsai.com/.

About The Good Face Project
With a commitment to clean, and transparent beauty, The Good Face Project's powerful algorithms analyze beauty products and skincare ingredients across 15 dimensions of safety, effectiveness, and cosmetic benefit to provide consumers with individualized skincare recommendations. Powered by a comprehensive ingredient ontology, The Good Face Project analyzes product labels and screens every ingredient for efficacy and toxicity, presenting users with a Safety Grade to ensure ingredients of the highest caliber. Through data-driven analysis of skincare needs, The Good Face Project provides users with clean and shoppable products tailored to specific consumer goals. The Good Face Project believes that clean beauty is the new standard and is on a mission to empower consumers, brands, and manufacturers to be successful in the new paradigm. For more, follow The Good Face Project on Instagram, Facebook, and Twitter.

Media Contact
Pal Hollywood, Sterling Communications for Bonsai
phollywood@sterlingpr.com
(408) 355-9880

UiPath, Automate from HelpSystems, and Automation Anywhere are the 2021 Robotic Process Automation Data Quadrant Gold Medalists.

TORONTO--(BUSINESS WIRE)--SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 Robotic Process Automation Data Quadrant Awards, naming three vendors as gold medalists. The following vendors are winners according to the feedback provided by their end-users via SoftwareReviews’ comprehensive online survey:

• UiPath
• Automate from HelpSystems
• Automation Anywhere

Vendors are rated on product features, vendor capabilities, and the relationship with their software partner.

What makes the SoftwareReviews Data Quadrant different?

The study involves gathering intelligence on user satisfaction with both product features and the experience with the vendor. Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.

With a Net Emotional Footprint of +97, UiPath ranked strongly for role-based access. Automate from HelpSystems received a Net Emotional Footprint of +85 and exceeded user expectations in providing quality implementation strategy and delivery. Automation Anywhere received a Net Emotional Footprint of +93 with a high score for in-action logging.

Robotic Process Automation users were most satisfied with vendors’ central deployment capabilities. However, users would be happy to see changes and improvements in the vendors real-time debugging solutions.

In-depth product evaluation reports are available at www.softwarereviews.com

About SoftwareReviews Data Quadrant Awards and Software Reports:

SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience.

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

For more information, please contact:
Sufyan Al-Hassan
Senior PR Coordinator
salhassan@infotech.com
1 (888) 670-8889 x2418

Epicor ECM, FileBound from Upland, and Box ECM  are the 2021 Enterprise Content Management – Enterprise Data Quadrant Gold Medalists.

TORONTO--(BUSINESS WIRE)--SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 Enterprise Content Management - Enterprise Data Quadrant Awards, naming three vendors as gold medalists. The following vendors are winners according to the feedback provided by their end-users via SoftwareReviews’ comprehensive online survey:

• Epicor ECM
• FileBound from Upland
• Box ECM

Vendors are rated on product features, vendor capabilities, and the relationship with their software partner.

What makes the SoftwareReviews Data Quadrant different?

The study involves gathering intelligence on user satisfaction with both product features and the experience with the vendor. Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.

With a Net Emotional Footprint of +95, Epicor ECM ranked strongly for ECM document management. FileBound from Upland received a Net Emotional Footprint of +89 and exceeded user expectations by including a search engine that can search an entire body of documents for keywords or phrases. Box ECM received a Net Emotional Footprint of +90 with a high score for e-discovery audit trail, the extent to which files and file histories are tracked & the ability to manage files for legal proceedings.

Enterprise Content Management users were most satisfied with vendors’ high-quality workflow process automation, which allows them to configure their actions within the system to be performed automatically. However, users would be happy to see changes and improvements in the vendor’s ease of customization capabilities.

In-depth product evaluation reports are available at www.softwarereviews.com

About SoftwareReviews Data Quadrant Awards and Software Reports:

SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience.

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

For more information, please contact:
Sufyan Al-Hassan
Senior PR Coordinator
salhassan@infotech.com
1 (888) 670-8889 x2418

Celebrated Canadian Artist Ola Volo launches a limited-edition piece of art to spark conversations about the role of news media in Canada

TORONTO--(BUSINESS WIRE)--#ChampiontheTruth--Yesterday marked the official start of the 81^st National Newspaper Week, an annual opportunity to recognize the critical role of newspapers in an active and healthy democracy. To celebrate this year’s National Newspaper Week, renowned Canadian artist Ola Volo has partnered with News Media Canada to create an exclusive limited-edition ‘Champion The Truth’ collection featuring a custom piece of art available as a signed print and journal.

“In a world full of uncertainties, Canadians look to newspapers as a connective tissue to access credible, trusted information about their local communities and the world at-large, providing news they can count on,” said Paul Deegan, President, and CEO of News Media Canada, the association that represents the Canadian news media industry. “National Newspaper Week gives us the chance to step back and recognize the vital role that journalists play in upholding democracy, each and every day. And with nine in 10 Canadians reading newspapers on a weekly basis, we know that Canadians are relying on their local papers to stay engaged and connected.”

As a proud supporter and reader of local newspapers, Ola’s art was inspired by the incredible work done by newspapers and informed by consultations with stakeholders from local newspapers across the country. The piece, entitled ‘Champions’, features three stoic, trailblazing characters representing journalists and readers, as well as multiple Canadian landmarks to celebrate the diversity of people, places, and perspectives across the country. Ola’s artwork is launching as a limited-edition signed print, the hero item in the 2021 Champion The Truth Collection, which also includes a journal.

“The goal of my Champion The Truth artwork is to spark conversation about the importance of independent, local journalism and to highlight newspapers’ ability to speak the truth and shed light on important issues for their local communities,” said Volo. “As an artist, I have experienced first-hand the power of the press and how newspapers can bring people together and empower action.”

The 2021 Champion The Truth Collection marks the second time that News Media Canada has brought together esteemed Canadian creatives and the Canadian news industry to launch unique and limited-edition items inspired by the role that newspapers play in a democratic society.

This year, News Media Canada is empowering Canadians to spark conversation and show their support for the industry by purchasing an item from the 2021 Champion The Truth collection available at www.nationalnewspaperweek.ca. A portion of the proceeds from the Champion The Truth collection sales will be donated to Canadian Journalists for Free Expression (CJFE).

“Despite the pandemic and an uneven playing field with digital giants, Canadian newspapers have continued to serve our communities, but real news costs real money,” said Deegan. “National Newspaper Week is a chance for us all to appreciate and celebrate our local news media for their commitment to their readers and championing the truth by providing diverse, local, original content that cannot be found anywhere else.”

This year's National Newspaper Week campaign will be supported by a print and digital ad campaign in newspapers across the country, in addition to magazine ads, out-of-home billboard placements and national media relations.

National Newspaper Week runs until this Saturday, October 9, 2021, and is celebrated across North America to reflect on the essential services provided by the news media industry. This project has been made possible in part by the Government of Canada.

About News Media Canada

News Media Canada is the voice of the print and digital news media industry in Canada and represents hundreds of trusted titles in every province and territory. News Media Canada is an advocate in public policy for daily and community media outlets and contributes to the ongoing evolution of the news media industry by raising awareness and promoting the benefits of news media across all platforms. For more information, visit www.newsmediacanada.ca or follow us on Facebook, Twitter, Instagram and YouTube.

Bronte Wright, Craft Public Relations | bronte@craftpublicrelations.com | 647.539.3994

With 45% of Americans switching brands during the pandemic, “New Customer Experience” will help brands monitor the needs & expectations of customers gained during COVID-19

CHICAGO & VANCOUVER, British Columbia--(BUSINESS WIRE)--#customerexperience--Reach3 Insights, in partnership with Rival Technologies, today launched a consumer insights tool specifically designed to help brands better understand how to retain customers gained during the COVID pandemic.

New Customer Experience enables brands to more effectively monitor the needs of new customers and respond rapidly to shifts in attitudes and perceptions by engaging directly with consumers and providing an ongoing communication channel for capturing in-the-moment insights.

The solution leverages Rival’s mobile messaging-based insights technology, allowing brands and marketers real-time access to both projectionable quantitative data as well as rich photos, videos and other more qualitative inputs, submitted by consumers, to help bring to life their needs.

New Customer Experience was developed in response to research performed by Reach3 Insights, using Rival Technologies mobile market research platform, that indicated 45% of U.S. consumers had shifted brands during the pandemic, with 85% of these consumers planning to stick with their new purchase decisions.

“The results of our ongoing COVID research clearly show that there were both winners and losers as a result of pandemic behavior changes, with many brand switching behaviors sticking,” explained Matt Kleinschmit, Reach3 Insights Founder and CEO. “This shows how brands that can quickly adapt to evolving consumer routines can steal share even during extreme market volatility, and also highlights how important it is for companies to have a tool in place that enables them to better anticipate the needs of both tenured and new customers so they can ensure they too don’t lose share to the next brand that comes along.”

Companies like Brunswick, whose boating group has enjoyed a massive influx of new customers during the pandemic, are using New Customer Experience to drive deep, immersive ongoing learning with new customers so they can better anticipate future, unmet needs and prevent future churn. There is an entirely new set of customers with entirely new expectations and notions of what their experience should be, and New Customer Experience enables in-the-moment understanding of their motivations and expectations so that Brunswick can increase loyalty, advocacy, NPS and retention, map the “new” path to purchase, identify points of friction during the purchase journey, and track how consumer needs and preferences change over time.

“Prior to COVID, new customers followed a familiar path to purchase. COVID introduced us to an entirely new cohort of end-consumers - a unique segment of end-consumers who are a real catalyst for change,” said Larisa Mats, Consumer & Market Insights Leader for Brunswick. “It was imperative to deepen our understanding of this new segment and develop a plan that builds trust, loyalty and ultimately long-term customer value.”

“New customers are increasingly difficult to secure. The cost of acquisition is skyrocketing,” added Andrew Reid, CEO of Rival Technologies. “The ability to rapidly engage and retain new customers on mobile is mission critical. Traditional, email-based methods may actually harm those new relationships. We developed this solution to feel less like a ‘test’ and more like a meaningful mobile engagement that new customers crave.”

Reach3 Insights and Brunswick will be presenting more details on this unique insight solution at this week’s Quirks Chicago Marketing Research conference this Friday, October 1 at 10:30 a.m. CT during their session “Keep your COVID customers: How Brunswick is leveraging mobile messaging-based conversational insights to nurture the next wave of brand advocates”.

About Rival Technologies

Rival Technologies is the world's best mobile market research platform. Building on 20 years of experience in the research space, we blend best-in-class digital experiences with sophisticated market research rigor in a way that inspires people to share deep, rich and actionable insights. Email surveys are dead tech and feel more like a test than a meaningful brand engagement— which is what people crave. We engage consumers in real-time, on their mobile phones, in a way that feels organic, familiar, and fun. By using chat, video, and machine learning, our system captures robust quantitative and rich qualitative feedback fast and effectively. Working with leading-edge brands like ViacomCBS, P&G, Facebook, REVOLT TV, and Samsung, we make market research more inclusive, accessible, and relevant to the modern mass consumer. For more information, visit https://www.rivaltech.com.

About Reach3 Insights

Reach3 Insights is a full-service research consultancy that develops scalable, conversational insight solutions for today’s modern, agile enterprise. Led by CEO Matt Kleinschmit, the company uses immersive, in-the-moment research designs and dynamic digital storytelling to deliver deep experiential insights that inspire action. Reach3 is part of Reid Campbell Group and a sister company to Rival Technologies, a tech company developing chat, voice and video solutions that integrate into messaging platforms and technologies that people actively use on a daily basis. For more information, visit https://www.reach3insights.com.

Hollis Guerra
SVP, Daddi Brand Communications
hguerra@daddibrand.com
805-403-0705

Hexagon Geospatial Solutions, Maptitude from Caliper, and AutoCAD Map 3D are the 2021 Geographic Information Systems Emotional Footprint Champions.

TORONTO--(BUSINESS WIRE)--SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 Geographic Information Systems Emotional Footprint Awards, naming three vendors as Champions. The following vendors are champions according to the feedback provided by their users via SoftwareReviews' comprehensive online survey:

• Hexagon Geospatial Solutions
• Maptitude from Caliper
• AutoCAD Map 3D

SoftwareReviews' Net Emotional Footprint measures high-level user sentiment. It aggregates emotional ratings from 26 provocative questions, creating a powerful indicator of the overall user feeling toward the vendor and the product.

Hexagon Geospatial Solutions, with a Net Emotional Footprint of +90, ranked strongly on being respectful. Maptitude from Caliper received a Net Emotional Footprint of +80 and exceeded user expectations in being trustworthy. With a Net Emotional Footprint of +79, AutoCAD Map 3D performed well overall, mainly for being reliable.

In general, Geographic Information Systems users were most satisfied with vendors providing remarkable service experiences. However, the users were most dissatisfied with vendors' negotiation and contract strategies.

What Is the Emotional Footprint Diamond?

The Emotional Footprint Diamond illustrates the customer experience with software vendors and a complex relationship spanning procurement, implementation, service, and support. The Net Emotional Footprint of a vendor is a result of aggregated emotional response ratings in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation, creating a powerful indicator of overall user feeling toward the vendor and its product from the software user's point of view. The data published in the Emotional Footprint Diamond is collected from real end-users through authentic software review surveys and meticulously verified. The survey uses standard net promoter scoring (positive percentage minus negative percentage) to arrive at the Net Emotional Footprint score. These skillfully crafted survey questions are informed by two decades of IT research and advisory. Vendors with top user scores receive the Emotional Footprint Award.

The Emotional Footprint Awards, an initiative proudly founded in 100% user-review data, is free of traditional components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

To learn more about SoftwareReviews and the Net Emotional Footprint surveys, visit https://www.softwarereviews.com/categories/geographic-information-systems.

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.

Sufyan Al-Hassan
Senior PR Coordinator
salhassan@infotech.com

Key figures analyze Arctic’s global strategic value, multibillion dollar investment potential

NEW YORK--(BUSINESS WIRE)--#AI--The real assets news site Investable Universe announces the launch of Polar Futures, a media series that examines the eight-nation Arctic region’s growing geopolitical importance and its potential for attracting hundreds of billions of dollars in direct investment to develop the region and its bounty of natural resources.

Institutional investors, pension funds and other investors are eyeing the potential of developing infrastructure, shipping, logistics, telecommunications, mining, aquaculture and marine resources and of incubating technologies that aid the transition to renewable energy.

Additionally, new trans-Arctic shipping lanes made more accessible by climate change will focus competing political and military interests on the polar zone.

Nuanced insights from pivotal figures

Against this fluid strategic backdrop, the weekly newsletter and podcast series, curated by editor-in-chief Rebecca Engmann Darst, will feature interviews with pivotal figures in the Arctic discourse, including:

• Greenlandic Minister of Foreign Affairs, Trade, Business and Climate Pele Broberg, on Greenland’s political atmosphere and the new government’s priorities for independence, social welfare and environmental protection

• Ambassador Einar Gunnarsson, who was Chair of the Senior Arctic Officials during Iceland’s chairmanship of the Arctic Council from 2019 to 2021, on Iceland’s role on the council and its recent transition of leadership to Russia

• Leslie Canavera, CEO of PolArctic LLC, an Alaska Native-owned small business, and Chair of the Arctic Economic Council Blue Economy Working Group, on the challenges and opportunities for AI models to support Arctic business and environmental sustainability

• Mac McHale, CRO of Alaskan telecommunications developer Quintillion and a 30-year veteran of broadband development, on the obstacles and potential of the U.S. Arctic telecom infrastructure buildout and how the region offers a test case not only for rugged Earth environments but also for space

• Anne Kirstine Hermann, a Danish journalist and the author of the new book Imperiets Børn (Children of the Empire), on the legacy of Denmark’s compulsory integration of Greenland in the 1950s, the role of the United Nations and how these complex historical and cultural relationships might affect current and future Arctic development.

The series also will include insights about the roles of Canada, Finland, Norway, Russia and Sweden in the rapidly evolving Arctic zone.

Subscribers will gain exclusive access to nuanced transnational views of the polar investment and geopolitical landscape through a weekly newsletter and podcast interviews with guests from across the diplomatic, media and entrepreneurial spectrum.

Will globalization and climate change spur great-power rivalry in the Arctic?

Noting that research from the Council on Foreign Relations examined the Arctic as a potential site for “the return of great-power rivalry”[1] amid the challenges of globalization and climate change, Darst believes that the Arctic North will be the nexus of a number of conflicts and opportunities in the twenty-first century.

“The polar region’s strategic value is hard to overstate. It holds vast natural and mineral resources and is developing new and high-tech industries in parallel to those riches. Yet in the region, there’s also an intricate tapestry of historical and cultural factors that are rarely discussed on a global level. We will delve unflinchingly into all of them in the newsletter and podcast,” says Darst.

Subscribe to the Polar Futures newsletter and podcast bundle at www.investableuniverse.com/polarfutures.

About Investable Universe

Trofast Media’s Investable Universe provides leading edge insights into investment in real assets, the global “market of things” that spans traditional investments and emerging technologies on earth and in space.

Learn more at InvestableUniverse.com.

[1] https://www.cfr.org/in-brief/whats-stake-rising-competition-arctic

Rebecca Darst, Editor
+1 203 614.9027
Editor@InvestableUniverse.com

TORONTO--(BUSINESS WIRE)--Industry leaders ath Power, Bridjr, Engageware, Intel, JohnRyan, OPTiFi and SLD have joined forces to create a new collective: H2D. An acronym for Human to Digital, the new group’s mission is to drive greater transformational value for brands through their respective areas of expertise, which include humanized engagement, immersive experiences, and marketing optimization.

“The H2D Collective was borne out of the fact that most digital transformations only scratch the surface of what is possible – and often miss driving greater value,” explains Jean-Pierre Lacroix, President of SLD. “Each member of the H2D Collective brings complimentary capabilities to the table, allowing us to deliver an all-encompassing service that puts humans at the center of digital transformation.”

Through a wide range of curated services, H2D will help brands through the entire digital transformation process, with a focus placed on:

• Improving customer and employee engagement
• Resourcing digital transformation strategy and implementation
• Assessment of digital program effectiveness
• Channel strategy and optimization
• Sales choreography and employee training
• Digital strategy and content creation
• Facility design and branding
• Marketing optimization

“Intel is thrilled to participate with the H2D Collective in delivering innovative products, services, and end-to-end solutions to the marketplace,” says Kathy Crumley, Global Banking Strategist at Intel.

To learn more about H2D and the members of the collective, please visit the H2D website here.

H2D is a collective of industry leading companies: ath Power, Bridjr, Engageware, Intel, JohnRyan, OPTiFi and SLD. Together, they provide all-encompassing solutions for brands that are looking to transform and humanize their digital experiences.

Sebastian Maynard
Digital Marketing and Communications Strategist, SLD
416.367.1999
smaynard@sld.com

TORONTO--(BUSINESS WIRE)--Publishers using Polar (CreateWithPolar.com) have generated over $100m of digital advertising revenue in the past year from advertisers who repurpose ads built for social platforms, including Facebook and Instagram, to run on their websites.

Over 150 trusted media publishers in 20 countries use Polar, including Bloomberg, Conde Nast, ESPN, Hearst, Le Monde, NBC, News Corp, Singapore Press Holdings and The Telegraph.

The Rise of Social Formats for the Web

“Creative advertising formats on the web have not kept up with what consumers prefer to engage with and what advertisers are building creative for,” shared Kunal Gupta, CEO, Polar. “In contrast, the social platforms have developed beautiful, impactful ad experiences. Facebook has inspired 10 million advertisers to build assets for their creative ad specifications, which Polar enables everyone else to access now”.

Over 6,000 advertisers have activated 15,000 campaigns with publishers who offer Polar’s Social Display and Video. Ad volume has grown 177% in the past 12 months on Polar.

Fueling Growth with New Investments

Polar is today announcing the addition of Matt Crenshaw to its executive team as Chief Commercial Officer. Crenshaw will be responsible for leading the company’s global publisher business, marketing functions and growth strategy.

“Matt is a proven industry leader who brings experience, expertise and empathy to support our publisher partners as they continue to accelerate their revenue growth with our products,” said Kunal Gupta. “With Matt’s leadership, we will accelerate our investment in helping enable our publisher partners with the right technology, tools and training to compete more effectively.”

Matt Crenshaw was formerly the General Manager of North America for Outbrain and led the global expansion of the company’s publisher network. Crenshaw also served as Vice President, Digital Marketing for the portfolio of publishing brands at Discovery Communications.

“Polar has a proven track record and demonstrated long-term commitment to help publishers to grow their direct-sold, high-margin ad revenue. As a former publisher, I find this inspiring and energizing,” shared Matt Crenshaw.

Polar’s revenue grew 61% in the past 12 months and the business is highly profitable. The company has hired new talent in sales, marketing, services, product management and engineering in the past few months.

To learn more about Polar, visit CreateWithPolar.com.

To learn more about Nova, visit CreateWithNova.com.

Polar
Kunal Gupta
CEO
kunal@polar.me

AdsWizz offers exclusive representation for idobi’s extensive premium inventory across several countries

LAS VEGAS & SAN MATEO, Calif.--(BUSINESS WIRE)--#adswizz--AdsWizz, a global leader in digital audio and podcast technology solutions, and idobi Network, the internet's #1 alternative music network, today announced the expansion of their current agreement, making AdsWizz the exclusive global monetization provider for advertisers seeking to reach idobi’s highly engaged audience across key markets, including the US and Europe.

Building on a successful existing relationship, this expanded agreement designates AdsWizz as the sole monetization provider for all of idobi’s inventory. Buyers can access idobi’s inventory through the AdsWizz Marketplace, a global exchange enabling publishers and advertisers to easily transact audio advertising programmatically.

Through the AdsWizz Marketplace, advertisers will gain access to idobi’s distinctive global audience of trend-makers in the 13–34 demographic, evenly split between genders. idobi is an all-access-pass to the alternative music world, including three fan-favorite streaming stations focused on alt-rock, heavy, and indie genres. Enhancing the music with content that resonates, the idobi studio produces over 20 podcast-shows dedicated to the alternative music & entertainment lifestyle and the community who inspires it.

“Since 1999 idobi has cultivated an international community within the alternative music world. In that time the network has become more than music: idobi is now a lifestyle. Building on a consistently beneficial relationship with the AdsWizz team, who continues to revolutionize the audio advertising technology space, we look forward to expanded opportunities and growth via this new era in our relationship,” said Eddie Barella, COO & Program Director, idobi.

“This expanded agreement will enable us to help increase the monetization of idobi's valuable inventory to the fullest extent and to do that for them globally. We are excited to continue working with them across countries such as the US, UK, Canada, Germany, and Brazil," said Anne Frisbie, SVP Global Supply & Partnerships, AdsWizz.

Access to the AdsWizz Marketplace

The relationship between idobi and AdsWizz further strengthens AdsWizz’s position as the go-to ad-tech provider for podcast and digital audio publishers across the US and Europe. AdsWizz’s extensive technology and services enable publishers to efficiently monetize all their audio content — whether publishers sell their inventory themselves or outsource such sales — and make it easily accessible to brands and agencies.

Globally, the AdsWizz Marketplace offers over 9 billion available impressions and connects with over 80 million uniques each month. Adding idobi content to the AdsWizz Marketplace will enrich and expand the marketplace’s current offering, helping to streamline the overall ad buying and selling process for both publishers and advertisers. Additionally, audio buyers can reach listeners in more personal ways through rich audience segment targeting, such as geo, device type, genre, language, weather, demographic, behavioral segments and more.

AdsWizz and its regional sales representatives are proud to represent this highly sought-after alternative music inventory. Advertisers can now leverage idobi’s content to connect with new audiences around the world within the AdsWizz Marketplace, including countries such as the United States, Canada, Germany, Brazil, Japan, Mexico, Australia, United Kingdom, Russia, France, Thailand, and Spain.

About AdsWizz

AdsWizz has created the end-to-end technology platform that is powering the digital audio advertising and podcast ecosystem. AdsWizz is the underlying monetization solution for well-known music platforms, podcasts and broadcasting groups worldwide. Through dynamic ad insertion, advanced programmatic platforms, and innovative audio formats, AdsWizz efficiently connects buyers and sellers for digital audio and podcast advertising and offers industry-leading podcast publishing and analytics via Simplecast. AdsWizz is owned by Sirius XM Holdings Inc. (NASDAQ: SIRI), and is headquartered in San Mateo, California, with a Technology Development Hub in Bucharest, Romania.

About idobi:

idobi Network is the premier alternative destination on the internet. Fueled by its expansion from a trio of radio stations into a global media brand, idobi reaches music and entertainment fans via streaming, online, mobile, live events, and video platforms. Each centered on the alternative scene. With 8+ million monthly listeners, idobi is a leader in the streaming industry, while remaining a disruptor among independent companies.

AdsWizz press contact: Tosin Omowole adswizz@propellergroup.com
idobi press contact: Sherin Nicole sherin@idobi.com

Canada should follow suit

TORONTO--(BUSINESS WIRE)--News Media Canada, representing hundreds of print and digital titles in every province and territory, believes that Canada should introduce legislation in the next Parliament that would allow Canadian publishers to negotiate collectively with Google and Facebook, and those negotiations should be backed up by baseball-style, final offer arbitration.

“The Australians haven gotten it right, and the results have been a shining success for publishers – both large and small,” said Paul Deegan, president and CEO of News Media Canada. “Last week, Google reached an agreement with Country Press Australia, which represents 180 independently owned regional and local newspapers and online platforms across Australia, because they came under pressure from a competition authority with teeth.”

“This agreement shows that smaller titles win from collective negotiation,” said Jamie Irving, chair of News Media Canada. “Local news is the backbone of communities from coast to coast to coast, and a level playing field is the only way to ensure its long-term viability.”

Deegan added, “With all major Canadian political parties knowing what the problem is and agreeing on an Australian-style solution, we need legislation to be introduced when Parliament convenes this fall and passed without delay.”

About News Media Canada

News Media Canada is the voice of the print and digital news media industry in Canada and represents hundreds of trusted titles in every province and territory. News Media Canada is an advocate in public policy for daily and community media outlets and contributes to the ongoing evolution of the news media industry by raising awareness and promoting the benefits of news media across all platforms. For more information, visit our website at www.newsmediacanada.ca or follow us on Facebook, Twitter, Instagram and YouTube.

Paul Deegan
President and CEO
News Media Canada
pdeegan@newsmediacanada.ca

OTTAWA, Ontario--(BUSINESS WIRE)--Canadian Science Publishing announced today that effective September 1, 2021, Elaine Stott joined the company as Chief Executive Officer. With over 30 years in the publishing industry and a proven record of success transitioning subscription journals to open access, Elaine is poised to lead the next chapters for the not-for-profit—and Canada’s largest—publisher of scientific journals.

“We are absolutely delighted to have attracted a leader of Elaine’s calibre and experience to take the helm of Canadian Science Publishing at this time of dramatic transformation in the publishing industry,” said Janet Halliwell, Chair of Canadian Science Publishing’s Board of Directors. “Elaine’s resilient drive and energizing vision will be instrumental for continuing our mission to support researchers and the integrity of the scientific record.”

“As scholarly publishing shifts rapidly towards open access, the not-for-profit publishers have a key role in ensuring that the needs of the academics and researchers drive the changes, rather than commercial considerations,” said Elaine Stott. “I am thrilled to be joining Canadian Science Publishing at this pivotal time.”

Elaine has previously held senior management roles at Taylor & Francis, Wiley–Blackwell, and Cambridge University Press. She has published journals and books on behalf of global scientific societies and led strategy and high-performing teams transitioning subscription-based journals to sustainable open access journals.

“Content is still king, and it is the publisher’s role to ensure published research achieves the impact it deserves. Canadian Science Publishing is known for its exceptional editorial, peer-review, and publishing standards. I look forward to working with the company’s dedicated employees and community partners to build on this trusted legacy,” Elaine said.

Elaine’s breadth of experience and effervescent personality pairs with Canadian Science Publishing’s small-but-mighty leadership; the Ottawa-based company founded FACETS, Canada’s first and only multidisciplinary open access science journal and was the first publisher in Canada to sign a transformative open access agreement with the world-class University of California.

Now in its 11^th year of independent publishing, Canadian Science Publishing is celebrating Elaine’s arrival to the company, and to Canada, from the United Kingdom.

Elaine succeeds Suzanne Kettley who retired in June after 33 years with Canadian Science Publishing and its predecessor publisher, the National Research Council of Canada Research Press. Suzanne served as Canadian Science Publishing’s Executive Director for six years, during which time she oversaw a corporate rebrand and website redesign and extensively grew the company’s journal portfolio, including the creation of four new peer-reviewed journals.

About Canadian Science Publishing

Canadian Science Publishing is Canada’s independent, not-for-profit leader in mobilizing science making sure it is easy to discover, use, and share. Featuring content from a global community of researchers, Canadian Science Publishing is Canada’s largest publisher of scientific journals, publishing 24 peer-reviewed journals which cover the natural and physical sciences and engineering. cdnsciencepub.com

Natalie Sopinka
Canadian Science Publishing
+1 343-803-3653
natalie.sopinka@cdnsciencepub.com

TORONTO--(BUSINESS WIRE)--Before the COVID pandemic hit, researchers Dr. Margaret Keith and Dr. James Brophy began ground-breaking work on violence against hospital and long-term care workers. Today, with nurses reporting an increase in violence fueled by the world health crisis, the publication of their new book Code White: Sounding the Alarm on Violence against Health Care Workers (Between The Lines) offers an urgent window on how and why this gendered workforce - vital, skilled and dedicated - has been abandoned by governments and their health care employers, and how we can address this systemic problem.

Drs. Keith and Brophy will present their findings and provide important solutions to help end violence against health care staff at a media conference on Wednesday September 1, 2021, at 11 a.m., via Zoom: https://us06web.zoom.us/j/9701270177 .

Keith and Brophy began their health sector violence studies in 2017 and 2019 with in depth interviews with health care workers – several dozen of them members of the Canadian Union of Public Employees (CUPE). Those studies were followed in the spring of 2020 as the pandemic was unfolding in real time in hospitals and long-term care homes across Ontario with new work on the lack of protection provided to workers in COVID-19 wave one. Code White deepens these studies, and soberly assesses why these chronic problems in the health care system exist and what the solutions are.

Michael Hurley, president of CUPE’s Ontario Council of Hospital (OCHU/CUPE) who wrote the forward to Code White will join Keith and Brophy at Wednesday’s media conference. After brief initial remarks, the speakers will take questions from the media.

Caroline Criado Perez, UK author of the bestselling book Invisible Women: Exposing Data Bias in a World Designed for Men, had this to say about Code White:

“Around the world, health care workers have been applauded for their tireless work during the pandemic. And yet as Brophy and Keith reveal in this powerful exposé, alongside these public displays of gratitude runs a hidden epidemic of violence—one that goes unchallenged by those with the power to prevent it. Harrowing, infuriating, and so important, this book could not be more timely. It should be on every policy maker’s desk.”

From the book:
“Fixing the health care system so that it provides the care the public expects and deserves while protecting those who provide that care is going to require some fancy footwork. Those who have the power to make changes—by passing protective legislation, providing appropriate funding, designing safe facilities, establishing safe staffing levels, offering appropriate emotional and mental health supports, instituting protective policies, and making the compensation system more equitable—can no longer pretend they know nothing about the problem of violence against health care staff. The question remains: How do we get them to act on that knowledge?”

lf/cope 491

Media contact: David Gray-Donald, Between the Lines Publicity & Promotions Manager
publicity@btlbooks.com

Stella Yeadon
CUPE Communications
416-559-9300
syeadon@cupe.ca

TORONTO--(BUSINESS WIRE)--Before the COVID pandemic hit, researchers Dr. Margaret Keith and Dr. James Brophy began ground-breaking work on violence against hospital and long-term care workers. Today, with nurses reporting an increase in violence fueled by the world health crisis, the publication of their new book Code White: Sounding the Alarm on Violence against Health Care Workers (Between The Lines) offers an urgent window on how and why this gendered workforce - vital, skilled and dedicated - has been abandoned by governments and their health care employers, and how we can address this systemic problem.

Drs. Keith and Brophy will present their findings and provide important solutions to help end violence against health care staff at a media conference on Wednesday September 1, 2021, at 11 a.m., via Zoom: https://us06web.zoom.us/j/9701270177 .

Keith and Brophy began their health sector violence studies in 2017 and 2019 with in depth interviews with health care workers – several dozen of them members of the Canadian Union of Public Employees (CUPE). Those studies were followed in the spring of 2020 as the pandemic was unfolding in real time in hospitals and long-term care homes across Ontario with new work on the lack of protection provided to workers in COVID-19 wave one. Code White deepens these studies, and soberly assesses why these chronic problems in the health care system exist and what the solutions are.

Michael Hurley, president of CUPE’s Ontario Council of Hospital (OCHU/CUPE) who wrote the forward to Code White will join Keith and Brophy at Wednesday’s media conference. After brief initial remarks, the speakers will take questions from the media.

Caroline Criado Perez, UK author of the bestselling book Invisible Women: Exposing Data Bias in a World Designed for Men, had this to say about Code White:

“Around the world, health care workers have been applauded for their tireless work during the pandemic. And yet as Brophy and Keith reveal in this powerful exposé, alongside these public displays of gratitude runs a hidden epidemic of violence—one that goes unchallenged by those with the power to prevent it. Harrowing, infuriating, and so important, this book could not be more timely. It should be on every policy maker’s desk.”

From the book:
“Fixing the health care system so that it provides the care the public expects and deserves while protecting those who provide that care is going to require some fancy footwork. Those who have the power to make changes—by passing protective legislation, providing appropriate funding, designing safe facilities, establishing safe staffing levels, offering appropriate emotional and mental health supports, instituting protective policies, and making the compensation system more equitable—can no longer pretend they know nothing about the problem of violence against health care staff. The question remains: How do we get them to act on that knowledge?”

lf/cope 491

Media contact: David Gray-Donald, Between the Lines Publicity & Promotions Manager
publicity@btlbooks.com