Thursday, October 09, 2008
Technical difficulties? Share it with humour

Websites have problems – it’s a fact of life. But there’s no reason not to admit it to readers – they’re likely to be understanding if you’re up front. (I for one would rather see a single-line explanation message than a page loading like it’s 1994.) For instance, this message from The Walrus even made me smile, despite the fact that I couldn’t access what I wanted. Take a page from their book and make your errors human, when they happen.

The Walrus error message

- Kat Tancock
About Me
Kat Tancock
Kat Tancock is a freelance writer, editor and digital consultant based in Toronto. She has worked on the sites of major brands including Reader's Digest, Best Health, Canadian Living, Homemakers, Elle Canada and Style at Home and teaches the course Creating Website Editorial at Ryerson University.
Most Recent Blog Comment
I'm there says:
breesir, to answer your question, the reason magazines don't have dedicated web editors is quite sim...
Blog Archive
2012 (14)
2011 (40)
2010 (64)
2009 (80)
2008 (90)