Best Robotic Process Automation Software Revealed by Users Through SoftwareReviews

UiPath, Automate from HelpSystems, and Automation Anywhere are the 2021 Robotic Process Automation Data Quadrant Gold Medalists.


TORONTO--(BUSINESS WIRE)--SoftwareReviews, a division of IT research and advisory firm Info-Tech Research Group, has published its 2021 Robotic Process Automation Data Quadrant Awards, naming three vendors as gold medalists. The following vendors are winners according to the feedback provided by their end-users via SoftwareReviews’ comprehensive online survey:

  • UiPath
  • Automate from HelpSystems
  • Automation Anywhere

Vendors are rated on product features, vendor capabilities, and the relationship with their software partner.

What makes the SoftwareReviews Data Quadrant different?

The study involves gathering intelligence on user satisfaction with both product features and the experience with the vendor. Aggregated emotional response ratings are included in the areas of service, negotiation, product impact, conflict resolution, and strategy and innovation to create a powerful indicator of overall user feeling toward the vendor and its product – all from the software users’ point of view. SoftwareReviews calls this insight the Net Emotional Footprint.

With a Net Emotional Footprint of +97, UiPath ranked strongly for role-based access. Automate from HelpSystems received a Net Emotional Footprint of +85 and exceeded user expectations in providing quality implementation strategy and delivery. Automation Anywhere received a Net Emotional Footprint of +93 with a high score for in-action logging.

Robotic Process Automation users were most satisfied with vendors’ central deployment capabilities. However, users would be happy to see changes and improvements in the vendors real-time debugging solutions.

In-depth product evaluation reports are available at www.softwarereviews.com

About SoftwareReviews Data Quadrant Awards and Software Reports:

SoftwareReviews Data Quadrant Awards recognize outstanding vendors in the technology marketplace as evaluated by their users annually. Top vendors in a software category are eligible to receive Data Quadrant Gold Medals, provided their net-promoter scores meet the threshold for sufficiently high user satisfaction across four areas of evaluation: vendor capabilities, product features, likeliness to recommend, and vendor experience.

About SoftwareReviews:

SoftwareReviews is a division of Info-Tech Research Group, an IT research and advisory firm established in 1997. Backed by two decades of IT research and advisory experience, SoftwareReviews is a leading source of expertise and insight into the enterprise software landscape and client-vendor relationships. By collecting real data from IT and business professionals, the SoftwareReviews methodology produces detailed and authentic insights into the experience of evaluating and purchasing enterprise software.


Contacts

For more information, please contact:
Sufyan Al-Hassan
Senior PR Coordinator
salhassan@infotech.com
1 (888) 670-8889 x2418

The Good Face Project Launches Native Checkout with Bonsai

Best Robotic Process Automation Software Revealed by Users Through SoftwareReviews

Best Enterprise Content Management – Enterprise Software Revealed by Users Through SoftwareReviews

This National Newspaper Week, a Picture Really is Worth a Thousand Words

Reach3 Insights, Rival Technologies Launch Mobile Messaging-Based Customer Insight Solution

Best Geographic Information Systems for Client Experience Announced by SoftwareReviews

Investable Universe Launches Provocative Polar Futures Media Series

H2D Collective Launches with Aim of Humanizing Digital Transformations

Polar Announces Publishers Generate $100m in Digital Revenue From Advertisers Who Repurpose Social Ads to Run Outside the Walled Gardens

idobi Signs Exclusive Agreement with AdsWizz for Global Monetization of Audio Inventory

Australia Proves that Small Publishers Benefit from Collective Negotiation with Big Tech

Elaine Stott Joins Canadian Science Publishing as Chief Executive Officer

In Timely New Book Code White Canadian Researchers Expose Ugly Truths, Urge Cures About Violence against Health Care Workers: Media Conference September 1

In Timely New Book Code White Canadian Researchers Expose Ugly Truths, Urge Cures About Violence against Health Care Workers: Media Conference September 1

Aux Mode Announces Facebook Reporting Rollout

Top Hat Acquires Morton Publishing Company, Broadens Student Access to Interactive Course Materials in Sciences

ContentEngine Launches NAFTA 2.0 News Product Aggregating Over 100 Non-Media Sources From Mexico

GC Pharma Announces Publication of Results From Phase III Clinical Trial of ‘GC5107’ Immune Globulin in Frontiers in Immunology

Thunderbird Entertainment Group Inc. Virtual Investment Conference Schedule for August 2021